tag:froxlorcom.statuspage.io,2005:/historyfroxlor.com Status - Incident History2024-03-29T04:49:50+01:00froxlor.comtag:froxlorcom.statuspage.io,2005:Incident/201327102024-03-17T20:00:56+01:002024-03-17T20:00:56+01:00Maintenance infrastructure<p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>20:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>20:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>15:42</var> CET</small><br><strong>Scheduled</strong> - Sehr geehrte Damen und Herren,<br /><br />wir sind bestrebt, unsere Infrastruktur stetig zu aktualisieren und zu erweitern. Durch Hardware und Software Optimierungen sorgen wir dafür, dass Sie in einer sicheren Umgebung stets genug Platz zum Wachsen haben.<br /><br />Datum/Uhrzeit: siehe unten<br />Umfang: Hardware und Hypervisor Updates, sowie Firmware Aktualisierungen.<br /><br />Durch die redundante Infrastruktur unseres Cloud-Service, ist während den Wartungsarbeiten nicht mit Ausfällen zu rechnen. Die Aktualisierung unserer Netzwerkinfrastruktur kann jedoch vereinzelt zu Paketverlusten führen.<br /><br />Sollten Sie zu der Wartung noch Fragen oder auch Hinweise haben, schreiben Sie uns Ihr Anliegen an support@froxlor.com<br /><br /><br />---- English Version ----<br /><br />Dear Sir or Madam,<br /><br />we strive to constantly update and expand the infrastructure. With hardware and software optimizations, we ensure that you always have enough space to grow in a secure environment.<br /><br />Date/time: see below<br />Scope: Hardware and Hypervisor updates, as well as firmware updates.<br /><br />Due to the redundant infrastructure of our cloud service, failures are not to be expected during maintenance work. Updates to our network infrastructure may cause occasional packet loss.<br /><br />If you have any questions or suggestions about the maintenance, please write to us at support@froxlor.com<br /><br /><br />Mit freundlichen Grüßen<br />Ihr froxlor.com Team<br /><br />froxlor GmbH<br />Wilhelm-Busch-Str. 54<br />60431 Frankfurt am Main<br /><br />Tel.: 069 / 348688970<br />Fax : 069 / 348688979<br />E-Mail: support@froxlor.com<br /><br />USt-IdNr.: DE348469509<br />Handelsregister: Frankfurt, HRB125825<br /><br />Geschäftsführer:<br />Michael Kaufmann, Alexander Schmitt, Tobias Butzkies</p>tag:froxlorcom.statuspage.io,2005:Incident/196033062024-01-18T00:00:10+01:002024-01-18T00:00:10+01:00Maintenance Cloud Server<p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>00:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>20:00</var> CET</small><br><strong>Update</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>20:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'> 3</var>, <var data-var='time'>16:57</var> CET</small><br><strong>Scheduled</strong> - Sehr geehrte Damen und Herren,<br /><br />damit ihr managed Server die aktuellen System- und Software-Updates erhält, ist eine regelmäßige Wartung notwendig. <br /><br />Update Umfang: Betriebssystem und Middleware<br /><br />Sofern die System-Aktualisierung einen Reboot Ihres Servers erfordert, werden wir diesen im Zuge der Wartung durchführen, daher kann es in dem genannten Zeitraum nicht nur zu Performanceeinbußen kommen, sondern auch eine kurz zeitliche Nichterreichbarkeit des Servers eintreten.<br /><br />Wir haben unsere Update-Prozesse so weit wie möglich für Sie automatisiert, um Fehler und Nichterreichbarkeit zu reduzieren.<br /><br />Für Kunden, die sowohl eine Produktiv-, als auch eine Entwicklungsumgebung haben, ist das Vorgehen wie folgt:<br /><br />- Aktualisierung Entwicklungs-Systeme: 10.01.2023 20:00 Uhr<br />- Aktualisierung Produktiv-Systeme: 17.01.2023 20:00 Uhr<br /><br />Wir bitten betreffende Kunden uns innerhalb der sieben Tage zu informieren, sofern es nach der Aktualisierung der Entwicklungsumgebung zu Problemen kommt.<br /><br />Sollten Sie zu der Wartung noch Fragen oder auch Hinweise haben, schreiben Sie uns Ihr Anliegen an support@froxlor.com<br /><br /><br />---- englisch Version ---- <br /><br />Dear Sir or Madam,<br /><br />a regular maintenance is necessary so that your managed server receives the latest system and software updates. <br /><br />Update scope: operating system and middleware<br /><br />If the system update requires a reboot of your server, we will do this in the course of the maintenance, so not only may performance losses occur during the period mentioned, but the server may also be temporarily unavailable.<br /><br />We have automated our processes for you as far as possible to reduce errors and unavailability.<br /><br />For customers who have both a production and a development environment, the procedure is as follows:<br /><br />- Update development systems: January 10, 2023 8:00 p.m<br />- Update productive systems: January 17, 2023 8:00 p.m<br /><br />We ask affected customers to inform us within seven days if there are any problems after updating the development environment.<br /><br />If you have any questions or suggestions about the maintenance, please write to us at support@froxlor.com<br /><br /><br /><br />Mit freundlichen Grüßen<br />Ihr froxlor.com Team<br /><br />froxlor GmbH<br />Wilhelm-Busch-Str. 54<br />60431 Frankfurt am Main<br /><br />Tel.: 069 / 348688970<br />Fax : 069 / 348688979<br />E-Mail: support@froxlor.com<br /><br />USt-IdNr.: DE348469509<br />Handelsregister: Frankfurt, HRB125825<br /><br />Geschäftsführer:<br />Michael Kaufmann, Alexander Schmitt, Tobias Butzkies</p>tag:froxlorcom.statuspage.io,2005:Incident/194878662023-12-20T14:17:09+01:002023-12-20T14:17:09+01:00Connectivity issues from uplink provider<p><small>Dec <var data-var='date'>20</var>, <var data-var='time'>14:17</var> CET</small><br><strong>Resolved</strong> - Sehr geehrte Kunden,<br /><br />unser Vorlieferant hat eine defekte Netzwerkkomponente identifiziert und ausgetauscht.<br /><br />-----<br /><br />Dear customers,<br /><br />our upstream supplier identified and replaced a defective network component.</p><p><small>Dec <var data-var='date'>20</var>, <var data-var='time'>11:05</var> CET</small><br><strong>Investigating</strong> - Sehr geehrte Kunden,<br /><br />am heutigen Tag, um 10:51 Uhr gab es einen kurzen Verbindungsverlust seitens unseres Uplink-Anbieters. Die Verbindungen war bereits um 10:52 Uhr wieder erreichbar. Leider wurden in diesem Zuge alle aktiven Verbindungen unterbrochen. Wir untersuchen derzeit die Ursache.<br /><br />-----<br /><br />Dear customers,<br /><br />today at 10:51 a.m. there was a short loss of connection from our uplink provider. The connections were already reestablished at 10:52 a.m. Unfortunately, all active connections were interrupted in this course. We are currently investigating the cause.</p>tag:froxlorcom.statuspage.io,2005:Incident/192088792023-12-10T04:00:07+01:002023-12-10T04:00:07+01:00Maintenance infrastructure<p><small>Dec <var data-var='date'>10</var>, <var data-var='time'>04:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'> 9</var>, <var data-var='time'>16:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>24</var>, <var data-var='time'>10:19</var> CET</small><br><strong>Scheduled</strong> - Sehr geehrte Damen und Herren,<br /><br />wir sind bestrebt, unsere Infrastruktur stetig zu aktualisieren und zu erweitern. Durch Hardware und Software Optimierungen sorgen wir dafür, dass Sie in einer sicheren Umgebung stets genug Platz zum Wachsen haben.<br /><br />Datum/Uhrzeit: siehe unten<br />Umfang: Hardware und Hypervisor Updates, sowie Firmware Aktualisierungen.<br /><br />Durch die redundante Infrastruktur unseres Cloud-Service, ist während den Wartungsarbeiten nicht mit Ausfällen zu rechnen. Die Aktualisierung unserer Netzwerkinfrastruktur kann jedoch vereinzelt zu Paketverlusten führen.<br /><br />Sollten Sie zu der Wartung noch Fragen oder auch Hinweise haben, schreiben Sie uns Ihr Anliegen an support@froxlor.com<br /><br /><br />---- English Version ----<br /><br />Dear Sir or Madam,<br /><br />we strive to constantly update and expand the infrastructure. With hardware and software optimizations, we ensure that you always have enough space to grow in a secure environment.<br /><br />Date/time: see below<br />Scope: Hardware and Hypervisor updates, as well as firmware updates.<br /><br />Due to the redundant infrastructure of our cloud service, failures are not to be expected during maintenance work. Updates to our network infrastructure may cause occasional packet loss.<br /><br />If you have any questions or suggestions about the maintenance, please write to us at support@froxlor.com<br /><br /><br />Mit freundlichen Grüßen<br />Ihr froxlor.com Team<br /><br />froxlor GmbH<br />Wilhelm-Busch-Str. 54<br />60431 Frankfurt am Main<br /><br />Tel.: 069 / 348688970<br />Fax : 069 / 348688979<br />E-Mail: support@froxlor.com<br /><br />USt-IdNr.: DE348469509<br />Handelsregister: Frankfurt, HRB125825<br /><br />Geschäftsführer:<br />Michael Kaufmann, Alexander Schmitt, Tobias Butzkies</p>tag:froxlorcom.statuspage.io,2005:Incident/187781652023-10-26T19:26:23+02:002023-10-26T19:26:23+02:00Maintenance infrastructure down time expected<p><small>Oct <var data-var='date'>26</var>, <var data-var='time'>19:26</var> CEST</small><br><strong>Completed</strong> - Sehr geehrte Damen und Herren,<br /><br />die angekündigten Wartungsarbeiten zur Aktualisierung der Infrastruktur können leider nicht wie geplant stattfinden. <br />Wir möchten uns für den komplexen Eingriff in unsere Netzwerkinfrastruktur mehr Zeit zur Vorbereitung einräumen, um die Wartung für Sie so reibungsfrei wie möglich umzusetzen. Das ist zum aktuellen Zeitpunkt der Vorbereitungsphase noch nicht voll gewährleistet. Wir werden Sie über einen neuen Termin mind. 2 Wochen im Voraus informieren. <br /><br />Datum/Uhrzeit: siehe unten<br />Umfang: Erweiterung Netzwerkinfrastruktur (Hardware)<br />Downtime: erwartet, Dauer und Einfluss gering.<br /><br />Sollten Sie zu der Wartung noch Fragen oder auch Hinweise haben, schreiben Sie uns Ihr Anliegen an support@froxlor.com.<br /><br /><br />---- englisch Version ----<br /><br />Dear Sir or Madam,<br /><br />Unfortunately, the announced maintenance work to update the infrastructure cannot take place as planned.<br />We would like to give ourselves more time to prepare for the complex intervention in our network infrastructure so that maintenance can be carried out as smoothly as possible for you. This is not yet fully guaranteed at this point in the preparation phase. We will inform you of a new appointment at least 2 weeks in advance.<br /><br />Date/Time: see below<br />Scope: expansion network infrastructure (hardware).<br />Downtime: expected, duration and impact low.<br /><br />If you have any questions or suggestions about the maintenance, please write to us at support@froxlor.com.<br /><br /><br />Mit freundlichen Grüßen<br />Ihr froxlor.com Team<br /><br />froxlor GmbH<br />Wilhelm-Busch-Str. 54<br />60431 Frankfurt am Main<br /><br />Tel.: 069 / 348688970<br />Fax : 069 / 348688979<br />E-Mail: support@froxlor.com</p><p><small>Oct <var data-var='date'>13</var>, <var data-var='time'>13:38</var> CEST</small><br><strong>Scheduled</strong> - Sehr geehrte Damen und Herren,<br /><br />wir sind bestrebt, unsere Infrastruktur stetig zu aktualisieren und zu erweitern. <br /><br />Datum/Uhrzeit: siehe unten<br />Umfang: Erweiterung Netzwerkinfrastruktur (Hardware)<br />Downtime: erwartet, Dauer und Einfluss gering.<br /><br />Die neuen Komponenten werden zunächst parallel aufgesetzt und bestmöglich vorbereitet. Bei den Arbeiten ist mit kurzen Nichterreichbarkeiten zu rechnen.<br /><br />Sollten Sie zu der Wartung noch Fragen oder auch Hinweise haben, schreiben Sie uns Ihr Anliegen an support@froxlor.com<br /><br /><br />---- English Version ----<br /><br />Dear Sir or Madam,<br /><br />we strive to constantly update and expand our infrastructure.<br /><br />Date/Time: see below<br />Scope: expansion network infrastructure (hardware).<br />Downtime: expected, duration and impact low.<br /><br />The new components are initially set up in parallel and prepared as best as possible. Short periods of unavailability are to be expected during the work.<br /><br />If you have any questions or suggestions about the maintenance, please write to us at support@froxlor.com<br /><br /><br />Mit freundlichen Grüßen<br />Ihr froxlor.com Team<br /><br />froxlor GmbH<br />Wilhelm-Busch-Str. 54<br />60431 Frankfurt am Main<br /><br />Tel.: 069 / 348688970<br />Fax : 069 / 348688979<br />E-Mail: support@froxlor.com<br /><br />USt-IdNr.: DE348469509<br />Handelsregister: Frankfurt, HRB125825<br /><br />Geschäftsführer:<br />Michael Kaufmann, Alexander Schmitt, Tobias Butzkies</p>tag:froxlorcom.statuspage.io,2005:Incident/187418262023-10-11T00:00:31+02:002023-10-11T00:00:31+02:00Security Maintenance Cloud Server<p><small>Oct <var data-var='date'>11</var>, <var data-var='time'>00:00</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>10</var>, <var data-var='time'>20:00</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>10</var>, <var data-var='time'>13:00</var> CEST</small><br><strong>Scheduled</strong> - Sehr geehrte Damen und Herren,<br /><br />zur Behebung einer bekanntgewordenen Sicherheitslücke in einer zentralen Komponente der Cloud-Server (glibc) führen wir eine Sicherheits-Notfall-Wartung durch. Hierbei werden die betroffenen Pakete aktualisiert und die Lücke geschlossen.<br />Weitere Informationen zur Sicherheitslücke finden sich unter https://nvd.nist.gov/vuln/detail/CVE-2023-4911<br /><br />Die regelmäßige System-Wartung, geplant für den 27.10.2023, ziehen wir hiermit vor.<br /><br />Für Kunden, die sowohl eine produktive, als auch eine Entwicklungsumgebung haben, werden wie üblich die Wartungsarbeiten zunächst auf den Staging-Systemen durchgeführt und eine Woche später auf den produktiven. Die Pakete zur Behebung der Sicherheitslücke werden allerdings direkt auf beiden Umgebungen ausgerollt.<br /><br />Update Umfang: Betriebssystem und Middleware<br /><br />Sofern die System-Aktualisierung einen Reboot Ihres Servers erfordert, werden wir diesen im Zuge der Wartung durchführen, daher kann es in dem genannten Zeitraum nicht nur zu Performanceeinbußen kommen, sondern auch eine kurz zeitliche Nichterreichbarkeit des Servers eintreten.<br /><br />Wir haben unsere Update-Prozesse so weit wie möglich für Sie automatisiert, um Fehler und Nichterreichbarkeit zu reduzieren.<br /><br />Sollten Sie zu der Wartung noch Fragen oder auch Hinweise haben, schreiben Sie uns Ihr Anliegen an support@froxlor.com<br /><br /><br />---- englisch Version ---- <br /><br />Dear Sir or Madam,<br /><br />to fix a known vulnerability in a central component of the cloud servers (glibc), we carry out emergency security maintenance. The affected packages are updated and the vulnerability is closed.<br />For more information about the vulnerability, see https://nvd.nist.gov/vuln/detail/CVE-2023-4911<br /><br />We hereby bring forward the regular system maintenance, planned for October 27th, 2023.<br /><br />For customers who have both a productive and a development environment, maintenance work will, as usual, be carried out first on the staging systems and a week later on the productive ones. However, the packages to fix the security vulnerability will be rolled out directly to both environments.<br /><br />Update scope: operating system and middleware<br /><br />If the system update requires a reboot of your server, we will do this in the course of the maintenance, so not only may performance losses occur during the period mentioned, but the server may also be temporarily unavailable.<br /><br />We have automated our processes for you as far as possible to reduce errors and unavailability.<br /><br />If you have any questions or suggestions about the maintenance, please write to us at support@froxlor.com<br /><br /><br /><br />Mit freundlichen Grüßen<br />Ihr froxlor.com Team<br /><br />froxlor GmbH<br />Wilhelm-Busch-Str. 54<br />60431 Frankfurt am Main<br /><br />Tel.: 069 / 348688970<br />Fax : 069 / 348688979<br />E-Mail: support@froxlor.com<br /><br />USt-IdNr.: DE348469509<br />Handelsregister: Frankfurt, HRB125825<br /><br />Geschäftsführer:<br />Michael Kaufmann, Alexander Schmitt, Tobias Butzkies</p>tag:froxlorcom.statuspage.io,2005:Incident/181190562023-08-27T22:50:03+02:002023-08-27T22:50:03+02:00Maintenance infrastructure down time expected<p><small>Aug <var data-var='date'>27</var>, <var data-var='time'>22:50</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>25</var>, <var data-var='time'>21:01</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>11</var>, <var data-var='time'>21:07</var> CEST</small><br><strong>Scheduled</strong> - Sehr geehrte Damen und Herren,<br /><br />wir sind bestrebt, unsere Infrastruktur stetig zu aktualisieren und zu erweitern. Durch Hardware und Software Optimierungen sorgen wir dafür, dass Sie in einer sicheren Umgebung stets genug Platz zum Wachsen haben.<br /><br />Wie Sie unserem LinkedIn Beitrag vielleicht entnommen haben, werden wir im Zeitraum dieser Wartung die virtuellen Maschinen, welche in auf unserer aktuellen Plattform gehosted werden, auf die neue Umgebung migrieren. (https://www.linkedin.com/feed/update/urn:li:activity:7094382903698018304)<br />Diese Migration ist für Sie kostenfrei und Sie profitieren von der neuesten Servertechnologie. <br /><br />Datum/Uhrzeit: siehe unten<br />Umfang: Hardware und Hypervisor Austausch, sowie VM Migrationen.<br />Down Time: erwartet, Dauer und Einfluss gering.<br /><br />Die Infrastruktur wird parallel aufgesetzt und die Migration bestmöglich vorbereitet, doch ist während den Wartungsarbeiten beim Wechsel auf die neue Infrastruktur mit kurzen Ausfällen zu rechnen.<br /><br />Sollten Sie zu der Wartung noch Fragen oder auch Hinweise haben, schreiben Sie uns Ihr Anliegen an support@froxlor.com<br /><br /><br />---- English Version ----<br /><br />Dear Sir or Madam,<br /><br />we strive to constantly update and expand our infrastructure. Through hardware and software optimizations, we ensure that you always have enough space to grow in a safe environment.<br /><br />As you may have gathered from our LinkedIn post, during this maintenance period we will be migrating the virtual machines hosted on our current platform to a new environment. (https://www.linkedin.com/feed/update/urn:li:activity:7094382903698018304)<br />This migration is free of charge for you and you benefit from the latest server technology.<br /><br />Date/Time: see below<br />Scope: hardware and hypervisor exchange, as well as VM migrations.<br />Down Time: expected duration and impact low.<br /><br />The infrastructure is set up in parallel and the migration is prepared as best as possible, but brief down times are to be expected during the maintenance work when switching to the new infrastructure.<br /><br />If you have any questions or suggestions about the maintenance, please write to us at support@froxlor.com<br /><br /><br />Mit freundlichen Grüßen<br />Ihr froxlor.com Team<br /><br />froxlor GmbH<br />Wilhelm-Busch-Str. 54<br />60431 Frankfurt am Main<br /><br />Tel.: 069 / 348688970<br />Fax : 069 / 348688979<br />E-Mail: support@froxlor.com<br /><br />USt-IdNr.: DE348469509<br />Handelsregister: Frankfurt, HRB125825<br /><br />Geschäftsführer:<br />Michael Kaufmann, Alexander Schmitt, Tobias Butzkies</p>tag:froxlorcom.statuspage.io,2005:Incident/178526612023-07-29T00:00:07+02:002023-07-29T00:00:07+02:00Maintenance Cloud Server<p><small>Jul <var data-var='date'>29</var>, <var data-var='time'>00:00</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>28</var>, <var data-var='time'>20:01</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>14</var>, <var data-var='time'>11:37</var> CEST</small><br><strong>Scheduled</strong> - Sehr geehrte Damen und Herren,<br /><br />damit ihr managed Server die aktuellen System- und Software-Updates erhält, ist eine regelmäßige Wartung notwendig. <br /><br />Update Umfang: Betriebssystem und Middleware<br /><br />Sofern die System-Aktualisierung einen Reboot Ihres Servers erfordert, werden wir diesen im Zuge der Wartung durchführen, daher kann es in dem genannten Zeitraum nicht nur zu Performanceeinbußen kommen, sondern auch eine kurz zeitliche Nichterreichbarkeit des Servers eintreten.<br /><br />Wir haben unsere Update-Prozesse so weit wie möglich für Sie automatisiert, um Fehler und Nichterreichbarkeit zu reduzieren.<br /><br />Sollten Sie zu der Wartung noch Fragen oder auch Hinweise haben, schreiben Sie uns Ihr Anliegen an support@froxlor.com<br /><br /><br />---- englisch Version ---- <br /><br />Dear Sir or Madam,<br /><br />a regular maintenance is necessary so that your managed server receives the latest system and software updates. <br /><br />Update scope: operating system and middleware<br /><br />If the system update requires a reboot of your server, we will do this in the course of the maintenance, so not only may performance losses occur during the period mentioned, but the server may also be temporarily unavailable.<br /><br />We have automated our processes for you as far as possible to reduce errors and unavailability.<br /><br />If you have any questions or suggestions about the maintenance, please write to us at support@froxlor.com<br /><br /><br /><br />Mit freundlichen Grüßen<br />Ihr froxlor.com Team<br /><br />froxlor GmbH<br />Wilhelm-Busch-Str. 54<br />60431 Frankfurt am Main<br /><br />Tel.: 069 / 348688970<br />Fax : 069 / 348688979<br />E-Mail: support@froxlor.com<br /><br />USt-IdNr.: DE348469509<br />Handelsregister: Frankfurt, HRB125825<br /><br />Geschäftsführer:<br />Michael Kaufmann, Alexander Schmitt, Tobias Butzkies</p>tag:froxlorcom.statuspage.io,2005:Incident/172274672023-05-27T04:00:01+02:002023-05-27T04:00:01+02:00Maintenance infrastructure<p><small>May <var data-var='date'>27</var>, <var data-var='time'>04:00</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>May <var data-var='date'>26</var>, <var data-var='time'>16:00</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'>12</var>, <var data-var='time'>12:30</var> CEST</small><br><strong>Scheduled</strong> - Sehr geehrte Damen und Herren,
<br />
<br />wir sind bestrebt, unsere Infrastruktur stetig zu aktualisieren und zu erweitern. Durch Hardware und Software Optimierungen sorgen wir dafür, dass Sie in einer sicheren Umgebung stets genug Platz zum Wachsen haben.
<br />
<br />Datum/Uhrzeit: siehe unten
<br />Umfang: Hardware und Hypervisor Updates, sowie Firmware Aktualisierungen.
<br />
<br />Durch die redundante Infrastruktur unseres Cloud-Service, ist während den Wartungsarbeiten nicht mit Ausfällen zu rechnen. Die Aktualisierung unserer Netzwerkinfrastruktur kann jedoch vereinzelt zu Paketverlusten führen.
<br />
<br />Sollten Sie zu der Wartung noch Fragen oder auch Hinweise haben, schreiben Sie uns Ihr Anliegen an support@froxlor.com
<br />
<br />
<br />---- English Version ----
<br />
<br />Dear Sir or Madam,
<br />
<br />we strive to constantly update and expand the infrastructure. With hardware and software optimizations, we ensure that you always have enough space to grow in a secure environment.
<br />
<br />Date/time: see below
<br />Scope: Hardware and Hypervisor updates, as well as firmware updates.
<br />
<br />Due to the redundant infrastructure of our cloud service, failures are not to be expected during maintenance work. Updates to our network infrastructure may cause occasional packet loss.
<br />
<br />If you have any questions or suggestions about the maintenance, please write to us at support@froxlor.com
<br />
<br />
<br />Mit freundlichen Grüßen
<br />Ihr froxlor.com Team
<br />
<br />froxlor GmbH
<br />Wilhelm-Busch-Str. 54
<br />60431 Frankfurt am Main
<br />
<br />Tel.: 069 / 348688970
<br />Fax : 069 / 348688979
<br />E-Mail: support@froxlor.com
<br />
<br />USt-IdNr.: DE348469509
<br />Handelsregister: Frankfurt, HRB125825
<br />
<br />Geschäftsführer:
<br />Michael Kaufmann, Alexander Schmitt, Tobias Butzkies</p>tag:froxlorcom.statuspage.io,2005:Incident/168664232023-04-28T23:00:07+02:002023-04-28T23:00:07+02:00Maintenance Cloud Server<p><small>Apr <var data-var='date'>28</var>, <var data-var='time'>23:00</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>28</var>, <var data-var='time'>20:00</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>14</var>, <var data-var='time'>18:28</var> CEST</small><br><strong>Scheduled</strong> - Sehr geehrte Damen und Herren,
<br />
<br />damit ihr managed Server die aktuellen System- und Software-Updates erhält, ist eine regelmäßige Wartung notwendig.
<br />
<br />Update Umfang: Betriebssystem und Middleware
<br />
<br />Sofern die System-Aktualisierung einen Reboot Ihres Servers erfordert, werden wir diesen im Zuge der Wartung durchführen, daher kann es in dem genannten Zeitraum nicht nur zu Performanceeinbußen kommen, sondern auch eine kurz zeitliche Nichterreichbarkeit des Servers eintreten.
<br />
<br />Wir haben unsere Update-Prozesse so weit wie möglich für Sie automatisiert, um Fehler und Nichterreichbarkeit zu reduzieren.
<br />
<br />Sollten Sie zu der Wartung noch Fragen oder auch Hinweise haben, schreiben Sie uns Ihr Anliegen an support@froxlor.com
<br />
<br />
<br />---- englisch Version ----
<br />
<br />Dear Sir or Madam,
<br />
<br />a regular maintenance is necessary so that your managed server receives the latest system and software updates.
<br />
<br />Update scope: operating system and middleware
<br />
<br />If the system update requires a reboot of your server, we will do this in the course of the maintenance, so not only may performance losses occur during the period mentioned, but the server may also be temporarily unavailable.
<br />
<br />We have automated our processes for you as far as possible to reduce errors and unavailability.
<br />
<br />If you have any questions or suggestions about the maintenance, please write to us at support@froxlor.com
<br />
<br />
<br />
<br />Mit freundlichen Grüßen
<br />Ihr froxlor.com Team
<br />
<br />froxlor GmbH
<br />Wilhelm-Busch-Str. 54
<br />60431 Frankfurt am Main
<br />
<br />Tel.: 069 / 348688970
<br />Fax : 069 / 348688979
<br />E-Mail: support@froxlor.com
<br />
<br />USt-IdNr.: DE348469509
<br />Handelsregister: Frankfurt, HRB125825
<br />
<br />Geschäftsführer:
<br />Michael Kaufmann, Alexander Schmitt, Tobias Butzkies</p>tag:froxlorcom.statuspage.io,2005:Incident/167529382023-04-13T00:00:10+02:002023-04-13T00:00:10+02:00Short notice maintenance infrastructure<p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>00:00</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>12</var>, <var data-var='time'>17:00</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'> 4</var>, <var data-var='time'>21:57</var> CEST</small><br><strong>Scheduled</strong> - Sehr geehrte Damen und Herren,<br /><br />unsere regelmäßigen Überwachungen haben einen Hardwarefehler in einem der Cloud-Hypervisor festgestellt. Durch den redundanten Aufbau unserer Systeme gibt es keine Beeinträchtigung im aktuellen Betrieb. Dennoch möchten wir den ursprünglichen Grad an Ausfallsicherheit schnellstmöglich wiederherstellen und nehmen daher ungeplante Wartungsarbeiten vor.<br /><br />Umfang: Hardware-Tausch.<br /><br />Durch die redundante Infrastruktur unseres Cloud-Service, ist während den Wartungsarbeiten nicht mit Ausfällen zu rechnen.<br /><br />Sollten Sie zu der Wartung noch Fragen oder auch Hinweise haben, schreiben Sie uns Ihr Anliegen an support@froxlor.com<br /><br /><br />---- English Version ----<br /><br />Dear Sir or Madam,<br /><br />our regular monitoring has detected a hardware failure in one of the cloud hypervisors. Due to the redundant structure of our systems, there is no impairment in current operations. Nevertheless, we would like to restore the original level of reliability as quickly as possible and are therefore carrying out unplanned maintenance work.<br /><br />Scope: Hardware exchange<br /><br />Due to the redundant infrastructure of our cloud service, failures are not to be expected during maintenance work.<br /><br />If you have any questions or suggestions about the maintenance, please write to us at support@froxlor.com<br /><br /><br />Mit freundlichen Grüßen<br />Ihr froxlor.com Team<br /><br />froxlor GmbH<br />Wilhelm-Busch-Str. 54<br />60431 Frankfurt am Main<br /><br />Tel.: 069 / 348688970<br />Fax : 069 / 348688979<br />E-Mail: support@froxlor.com<br /><br />USt-IdNr.: DE348469509<br />Handelsregister: Frankfurt, HRB125825<br /><br />Geschäftsführer:<br />Michael Kaufmann, Alexander Schmitt, Tobias Butzkies</p>tag:froxlorcom.statuspage.io,2005:Incident/161775262023-03-04T23:00:13+01:002023-03-04T23:00:14+01:00Maintenance infrastructure<p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>23:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>08:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>17</var>, <var data-var='time'>15:53</var> CET</small><br><strong>Scheduled</strong> - Sehr geehrte Damen und Herren,
<br />
<br />wir sind bestrebt, unsere Infrastruktur stetig zu aktualisieren und zu erweitern. Durch Hardware und Software Optimierungen sorgen wir dafür, dass Sie in einer sicheren Umgebung stets genug Platz zum Wachsen haben.
<br />
<br />Datum/Uhrzeit: siehe unten
<br />Umfang: Hardware und Hypervisor Updates, sowie Firmware Aktualisierungen.
<br />
<br />Durch die redundante Infrastruktur unseres Cloud-Service, ist während den Wartungsarbeiten nicht mit Ausfällen zu rechnen. Die Aktualisierung unserer Netzwerkinfrastruktur kann jedoch vereinzelt zu Paketverlusten führen.
<br />
<br />Sollten Sie zu der Wartung noch Fragen oder auch Hinweise haben, schreiben Sie uns Ihr Anliegen an support@froxlor.com
<br />
<br />
<br />---- English Version ----
<br />
<br />Dear Sir or Madam,
<br />
<br />we strive to constantly update and expand the infrastructure. With hardware and software optimizations, we ensure that you always have enough space to grow in a secure environment.
<br />
<br />Date/time: see below
<br />Scope: Hardware and Hypervisor updates, as well as firmware updates.
<br />
<br />Due to the redundant infrastructure of our cloud service, failures are not to be expected during maintenance work. Updats to our network infrastructure may cause occasional packet loss.
<br />
<br />If you have any questions or suggestions about the maintenance, please write to us at support@froxlor.com
<br />
<br />
<br />Mit freundlichen Grüßen
<br />Ihr froxlor.com Team
<br />
<br />froxlor GmbH
<br />Wilhelm-Busch-Str. 54
<br />60431 Frankfurt am Main
<br />
<br />Tel.: 069 / 348688970
<br />Fax : 069 / 348688979
<br />E-Mail: support@froxlor.com
<br />
<br />USt-IdNr.: DE348469509
<br />Handelsregister: Frankfurt, HRB125825
<br />
<br />Geschäftsführer:
<br />Michael Kaufmann, Alexander Schmitt, Tobias Butzkies</p>tag:froxlorcom.statuspage.io,2005:Incident/119445072022-11-05T00:00:27+01:002022-11-05T00:00:27+01:00Maintenance Cloud Server<p><small>Nov <var data-var='date'> 5</var>, <var data-var='time'>00:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>20:01</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>13</var>, <var data-var='time'>10:46</var> CEST</small><br><strong>Scheduled</strong> - Sehr geehrte Damen und Herren,<br /><br />damit ihr managed Server die aktuellen System- und Software-Updates erhält, ist eine regelmäßige Wartung notwendig. <br /><br />Wir erledigen diese Wartungsarbeiten für Sie an folgendem Tag:<br /><br />Datum: Freitag, 4. November 2022<br />Zeitraum: 20:00 - 24:00 Uhr (MEZ)<br />Update Umfang: Betriebssystem und Middleware<br /><br />Sofern die System-Aktualisierung einen Reboot Ihres Servers erfordert, werden wir diesen im Zuge der Wartung durchführen, daher kann es in dem genannten Zeitraum nicht nur zu Performanceeinbußen kommen, sondern auch eine kurz zeitliche Nichterreichbarkeit des Servers eintreten.<br /><br />Wir haben unsere Update-Prozesse so weit wie möglich für Sie automatisiert, um Fehler und Nichterreichbarkeit zu reduzieren.<br /><br />Sollten Sie zu der Wartung noch Fragen oder auch Hinweise haben, schreiben Sie uns Ihr Anliegen an support@froxlor.com<br /><br /><br />---- englisch Version ---- <br /><br />Dear Sir or Madam,<br /><br />a regular maintenance is necessary so that your managed server receives the latest system and software updates. <br /><br />We will do this maintenance work for you on the following day:<br /><br />Date: Friday, 4th of november<br />Period: 20:00 - 24:00 (CET)<br />Update scope: operating system and middleware<br /><br />If the system update requires a reboot of your server, we will do this in the course of the maintenance, so not only may performance losses occur during the period mentioned, but the server may also be temporarily unavailable.<br /><br />We have automated our processes for you as far as possible to reduce errors and unavailability.<br /><br />If you have any questions or suggestions about the maintenance, please write to us at support@froxlor.com<br /><br /><br />Mit freundlichen Grüßen<br /><br />Ihr froxlor.com Team<br />support@froxlor.com<br /><br />froxlor GmbH<br />Wilhelm-Busch-Str. 54<br />60431 Frankfurt am Main<br />Handelsregister: Frankfurt, HRB 125825<br /><br />Tel.: 069 / 348688970 <br />Fax : 069 / 348688979 <br />E-Mail: support@froxlor.com <br />USt-IdNr.: DE348469509</p>tag:froxlorcom.statuspage.io,2005:Incident/98362892022-04-22T23:25:40+02:002022-04-22T23:25:40+02:00Maintenance cloud servers<p><small>Apr <var data-var='date'>22</var>, <var data-var='time'>23:25</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>22</var>, <var data-var='time'>21:49</var> CEST</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Apr <var data-var='date'>22</var>, <var data-var='time'>20:11</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>22</var>, <var data-var='time'>20:05</var> CEST</small><br><strong>Scheduled</strong> - A regular maintenance is necessary so that your managed server receives the latest system and software updates. <br />We will do this maintenance work for you on the following day: <br /><br />Date: Friday, April 22, 2022 <br />Period: 8:00 p.m. - 12:00 p.m. (CET) <br /><br />Update scope: operating system and middleware <br /><br />If the system update requires a reboot of your server, we will do this in the course of the maintenance, so not only may performance losses occur during the period mentioned, but the server may also be temporarily unavailable. <br /><br />We have automated our processes for you as far as possible to reduce errors and unavailability.</p>tag:froxlorcom.statuspage.io,2005:Incident/84347312021-11-13T23:01:56+01:002021-11-13T23:01:56+01:00Maintenance Infrastrucure 13.11.2021 08:00 - 23:00 MEZ<p><small>Nov <var data-var='date'>13</var>, <var data-var='time'>23:01</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>13</var>, <var data-var='time'>08:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>21:34</var> CET</small><br><strong>Scheduled</strong> - We strive to constantly update and expand the infrastructure. With hardware and software optimizations, we ensure that you always have enough space to grow in a secure environment. <br /><br />We will be performing this maintenance work for you on the following days: <br /><br />Start: Saturday, November 13, 2021 08:00 a.m. (CET) <br />End: Saturday, November 13, 2021 23:00 p.m. (CET) <br />Scope: Cluster expansion and hardware upgrades, as well as firmware updates. <br /><br />Due to the redundant infrastructure of our cloud service, failures are not to be expected during maintenance work.</p>tag:froxlorcom.statuspage.io,2005:Incident/81317722021-10-01T22:42:57+02:002021-10-01T22:42:57+02:00Maintenance cloud servers<p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>22:42</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>22:02</var> CEST</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>20:04</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>19:49</var> CEST</small><br><strong>Scheduled</strong> - Dear Sir or Madam,<br /><br />a regular maintenance is necessary so that your managed server receives the latest system and software updates.<br /><br />Update scope: operating system and middleware<br /><br />If the system update requires a reboot of your server, we will do this in the course of the maintenance, so not only may performance losses occur during the period mentioned, but the server may also be temporarily unavailable.<br /><br />We have automated our processes for you as far as possible to reduce errors and unavailability.<br /><br />If you have any questions or suggestions about the maintenance, please write to us at support@froxlor.com</p>tag:froxlorcom.statuspage.io,2005:Incident/77539022021-08-28T23:00:34+02:002021-08-28T23:00:34+02:00Maintenance Infrastrucure 28.08.2021 08:00 - 23:00 MEZ<p><small>Aug <var data-var='date'>28</var>, <var data-var='time'>23:00</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>28</var>, <var data-var='time'>17:37</var> CEST</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Aug <var data-var='date'>28</var>, <var data-var='time'>08:03</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>13</var>, <var data-var='time'>10:19</var> CEST</small><br><strong>Scheduled</strong> - We strive to constantly update and expand the infrastructure. With hardware and software optimizations, we ensure that you always have enough space to grow in a secure environment. <br /><br />We will be performing this maintenance work for you on the following days: <br /><br />Start: Saturday, August 28, 2021 08:00 a.m. (CET) <br />End: Saturday, August 28, 2021 23:00 p.m. (CET) <br />Scope: Cluster expansion and hardware upgrades, as well as firmware updates. <br /><br />Due to the redundant infrastructure of our cloud service, failures are not to be expected during maintenance work.</p>tag:froxlorcom.statuspage.io,2005:Incident/75871232021-07-23T21:43:18+02:002021-07-23T21:43:18+02:00Maintenance cloud servers<p><small>Jul <var data-var='date'>23</var>, <var data-var='time'>21:43</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>23</var>, <var data-var='time'>21:18</var> CEST</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Jul <var data-var='date'>23</var>, <var data-var='time'>20:01</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>23</var>, <var data-var='time'>19:56</var> CEST</small><br><strong>Scheduled</strong> - Dear Sir or Madam,<br /><br />a regular maintenance is necessary so that your managed server receives the latest system and software updates.<br /><br />Update scope: operating system and middleware<br /><br />If the system update requires a reboot of your server, we will do this in the course of the maintenance, so not only may performance losses occur during the period mentioned, but the server may also be temporarily unavailable.<br /><br />We have automated our processes for you as far as possible to reduce errors and unavailability.<br /><br />If you have any questions or suggestions about the maintenance, please write to us at support@froxlor.com</p>tag:froxlorcom.statuspage.io,2005:Incident/73384622021-06-26T20:28:32+02:002021-06-26T20:28:32+02:00Connectivity issues from uplink provider<p><small>Jun <var data-var='date'>26</var>, <var data-var='time'>20:28</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'>26</var>, <var data-var='time'>17:50</var> CEST</small><br><strong>Monitoring</strong> - We did not encouter any more issues but keep monitoring</p><p><small>Jun <var data-var='date'>26</var>, <var data-var='time'>17:30</var> CEST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Jun <var data-var='date'>26</var>, <var data-var='time'>17:01</var> CEST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:froxlorcom.statuspage.io,2005:Incident/68253052021-04-23T21:54:17+02:002021-04-23T21:54:17+02:00Maintenance cloud servers<p><small>Apr <var data-var='date'>23</var>, <var data-var='time'>21:54</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>23</var>, <var data-var='time'>21:36</var> CEST</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Apr <var data-var='date'>23</var>, <var data-var='time'>20:00</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>23</var>, <var data-var='time'>19:56</var> CEST</small><br><strong>Scheduled</strong> - Dear Sir or Madam,<br /><br />a regular maintenance is necessary so that your managed server receives the latest system and software updates.<br /><br />Update scope: operating system and middleware<br /><br />If the system update requires a reboot of your server, we will do this in the course of the maintenance, so not only may performance losses occur during the period mentioned, but the server may also be temporarily unavailable.<br /><br />We have automated our processes for you as far as possible to reduce errors and unavailability.<br /><br />If you have any questions or suggestions about the maintenance, please write to us at support@froxlor.com</p>tag:froxlorcom.statuspage.io,2005:Incident/61901282021-02-20T21:29:34+01:002021-02-20T21:29:34+01:00Maintenance Infrastrucure 19.02.2021-20.02.2021 20:00 - 23:00 MEZ<p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>21:29</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>14:29</var> CET</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Feb <var data-var='date'>19</var>, <var data-var='time'>20:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>08:41</var> CET</small><br><strong>Scheduled</strong> - We strive to constantly update and expand the infrastructure. With hardware and software optimizations, we ensure that you always have enough space to grow in a secure environment.<br /><br />We will be performing this maintenance work for you on the following days:<br /><br />Start: Friday, February 19, 2021 8:00 p.m. (CET)<br />End: Saturday, February 20, 2021 11:00 p.m. (CET)<br />Scope: Cluster expansion and hardware upgrades, as well as firmware updates.<br /><br />Due to the redundant infrastructure of our cloud service, failures are not to be expected during maintenance work.</p>tag:froxlorcom.statuspage.io,2005:Incident/61351342021-01-28T20:37:35+01:002021-01-28T20:37:35+01:00Security updates for cloud-server<p><small>Jan <var data-var='date'>28</var>, <var data-var='time'>20:37</var> CET</small><br><strong>Completed</strong> - The announced maintenance work to close the security vulnerabilities has been successfully completed.<br /><br />Date: Thursday, January 28, 2021<br />Period: 8:00 p.m. - 9:00 p.m. (CET)<br />Update scope: operating system<br />Vulnerability reference: https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-3156</p><p><small>Jan <var data-var='date'>28</var>, <var data-var='time'>20:22</var> CET</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Jan <var data-var='date'>28</var>, <var data-var='time'>20:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>28</var>, <var data-var='time'>14:27</var> CET</small><br><strong>Scheduled</strong> - The research team of the IT security company Qualys has found a security hole (CVE-2021-3156) in the Sudo tool, which is used on almost all Unix-like operating systems. In order to react to the potential security risk with appropriate measures, we will be carrying out an unscheduled maintenance on your systems in order to install the current version of the Sudo package, which closes this security gap.<br /><br />Date: Thursday, January 28, 2021<br />Period: 8:00 p.m. - 9:00 p.m. (CET)<br />Update scope: operating system<br />Vulnerability reference: https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-3156</p>tag:froxlorcom.statuspage.io,2005:Incident/60888492021-01-22T20:59:23+01:002021-01-22T20:59:23+01:00Maintenance cloud servers<p><small>Jan <var data-var='date'>22</var>, <var data-var='time'>20:59</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>22</var>, <var data-var='time'>20:47</var> CET</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Jan <var data-var='date'>22</var>, <var data-var='time'>20:30</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>22</var>, <var data-var='time'>20:20</var> CET</small><br><strong>Scheduled</strong> - Dear Sir or Madam,<br /><br />a regular maintenance is necessary so that your managed server receives the latest system and software updates.<br /><br />Update scope: operating system and middleware<br /><br />If the system update requires a reboot of your server, we will do this in the course of the maintenance, so not only may performance losses occur during the period mentioned, but the server may also be temporarily unavailable.<br /><br />We have automated our processes for you as far as possible to reduce errors and unavailability.<br /><br />If you have any questions or suggestions about the maintenance, please write to us at support@froxlor.com</p>tag:froxlorcom.statuspage.io,2005:Incident/46891962020-07-23T21:11:25+02:002020-07-23T21:11:26+02:00Maintenance on network infrastructure<p><small>Jul <var data-var='date'>23</var>, <var data-var='time'>21:11</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>23</var>, <var data-var='time'>20:10</var> CEST</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Jul <var data-var='date'>23</var>, <var data-var='time'>17:00</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>23</var>, <var data-var='time'>13:56</var> CEST</small><br><strong>Scheduled</strong> - We will be performing a system maintenance on 2020-07-23 17:00:00 CEST.<br /><br />Our systems connectivity may be affected and not reachable during the maintenance.<br /><br />Maintenance details:<br />START: 2020-07-23 17:00:00 CEST<br />END: 2020-07-24 00:00:00 CEST<br /><br />Please excuse any inconvenience this may cause.</p>tag:froxlorcom.statuspage.io,2005:Incident/45425082020-07-06T09:36:46+02:002020-07-06T09:36:46+02:00Connectivity issues from uplink provider<p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>09:36</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>08:38</var> CEST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>08:17</var> CEST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>